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Handling Cancellations & Refunds

Cancellation & Refund Policies For
CONSUMER Customers:


– for PRODUCT Inquiries & Refunds:

All fulfillment and shipment of products ordered on StyleLynk.com are handled by each specific vendor.  For questions about their order or updates on their shipping status, customers are to contact the vendor directly.  For questions about product refunds, customers are to refer to the individual merchant’s store page for their specific refund policy.
 

– for CLASSES & EVENTS

For Class or Event ticket purchases, refunds are only provided in cases where the Class or Event itself has been cancelled.  Aside from that, there are no refunds for Class or Event ticket purchases as Style Lynk considers all Class or Event ticket purchases as FINAL.  Any amendments that would allow refunds for Class or Event ticket sales will be indicated in the “Owner’s Refund Policy” section found on the Class/ Event listing page for that specific event.  In the unlikely event of a  cancellation, CUSTOMERS ARE TO CONTACT THE VENDOR DIRECTLY FOR THEIR REFUND.


– for SERVICES BOOKED

Customers are to contact the professional directly to cancel their appointment.  Please note: all Style Lynk service fees are non-refundable.  Additionally, Style Lynk listed professionals may charge a fee for no-shows or appointments cancelled less than 24 hour before their scheduled time.  Each professional sets their own prices for services and as well as their own policies for no-show’s and late-cancelled appointmentsProfessionals are to indicate their specific refund or cancellation policy on their specific listing page(s).

Style Lynk has no authority to issue refunds for short notice cancellations or no-show’s. While Style Lynk provides the platform for customers to book your appointment, the professional receives the full payment for the services shortly after the booing is made.  Once the professionals collect the payment for the services booked, they become SOLELY responsible for handling any refunds.

For all cancellations, customers are to refer to the specific refund policy on the professional’s listing page to determine if they are entitled to a refund and contact the service provider directly for any qualifying refunds to be processed.  


Processing Customer Refunds

*All refunds should be applied via the same payment method of the original transaction within 7 business days of the cancellation.  Refunds can be processed in your Stripe Dashboard.  To access your Stripe Dashboard, go to the “Wallet” tab in you dashboard.


 

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